Overview
Job Category: Sales
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Summary
As an Enterprise Architect, no two days are the same. You are a valued team member, collaborator, contributor and thought leader who will spend the majority of your time helping our customers transform into agentic enterprises. You will work with the EA team to develop perspectives for CIOs and other senior leaders, using Salesforce assets and your insights to prepare compelling views of future deployments. You will participate in cross-functional activities, including collaboration with colleagues from different business functions and presenting industry viewpoints to senior clients.
Responsibilities
The Solution Engineering Enterprise Architect will act as an enterprise domain expert to sales teams on how the Salesforce Platform fits into an enterprise business and IT architecture. With a broad IT background and business acumen, the EA will structure proposed deployments of Salesforce solutions and translate customer business strategy into execution as part of the pre-sales cycle. The EA role is within Solution Engineering Architecture, Data & AI practice and will be part of a cross-functional team covering technical, security, solution, data and AI architecture. The EA will be a subject matter expert in one or more categories including: AI, business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. The EA will help determine which Salesforce technologies to leverage in customer architectures using Enterprise Architecture frameworks and Salesforce agile methodologies. The EA will help sales teams and customers design deployment roadmaps aligned to business strategies. The EA will be aligned to our Commercial sales team covering accounts in multiple industries and will engage in developing industry sales plays and communicating them internally and externally, including at industry and architecture conferences. The individual should be comfortable discussing all aspects of the Salesforce platform with business IT audiences including the CTO/CIO and Chief Digital Officer, using a consultative approach to understand requirements and to help shape technical sales strategy and Salesforce solution fit.
Qualifications
Experience/Skills Required:
* Extensive work experience in the technology sector, either as a vendor or user
* Strong pre-sales/business development experience, preferably with a software vendor, Systems Integrator or other consulting organisation
* A good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and micro-services
* Familiarity with major cloud offerings in the market and ability to discuss cloud architectures
* A good grounding in AI technologies and techniques including LLMs, prompt engineering and agents
* A good understanding of enterprise application integration, for example SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management.
Additional Skills (useful but not required)
* Previous practitioner and/or implementation experience of Salesforce or other relevant solutions
* Previous development experience (Force.com, Java or C#, JavaScript, HTML, XML, AJAX, or relevant open source platforms)
* Enterprise architecture certification such as TOGAF
* Experience in an Enterprise Architect role in a customer organisation
* An understanding of UI/UIX design thinking
* Principles of network, application and information security
* A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications.
Extensive product and personal training and development is provided, both as part of an initial 6 month ramp process and as part of Salesforce's commitment to continuous learning and employee growth.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and in creating a workplace that's inclusive and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey, and applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
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