Position
Hotel Indigo Torquay is looking for an F&B Supervisor to join our growing team and bring the Hotel Indigo values to life!
We are looking for someone who can work Full‑Time (40 hours per week).
Responsibilities
* Support to lead and develop the F&B Team – you will be supporting the F&B Managers to lead our team by providing training and support to our team members, helping build the team's capability and leading by example. Experience working in a similar role within a Hospitality environment is required, or detailed evidence of completing supervisory duties within your role.
* Work in a team to create an excellent environment for our guests, staying aware of intolerances and allergies – you will be working closely with our wider F&B team and Kitchen team to ensure our guests have an excellent experience, communicating in a positive and clear manner and being aware of existing allergen information and training. Excellent communication and personable skills are essential for this role.
* Deal with any detailed guest requests or service recoveries – you will be supporting the team to manage any service‑recoveries in an effective manner to produce the best outcomes, and work with any specific guest requests that require an extraordinary level of service. Experience dealing with high‑level service recoveries and being able to problem‑solve on your feet is an essential part of this role.
Benefits & Compensation
* Financial security – £14.31 per hour, guaranteed hours, paid overtime, a free meal on shift, paid holidays and enhanced sick pay, plus Tronc paid monthly.
* Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
* Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
* Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first‑aiders.
Legal Requirements
You must meet the legal requirements to work in the UK.
Inclusive Recruitment
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
Equal Opportunity
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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