A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Customer Service Advisors.
The role can become hybrid, but training will be in the office for 2-3 weeks mininum
The main focus of the position to assist their customers with online enquiries and purchases of Luxury Chocolates and confectionery from a top UK company.
The ideal candidate will have:
1. Excellent telephone manner
2. Good numeracy and literacy
3. Good customer service skills
4. Analytical, decision making and problem solving abilities
5. Previous customer service experience is desirable but not essential as full training will be provided
Salary:
On target earnings £29,184 per annum (£12.30 per hour basic plus up to £300 per month bonus)
**an extra £1.15 per hour achievable as bonus **
Hours:
Rotating shifts (12 week rota, 5 days & 40 hours per week)
Rota will be on a rotating shift pattern with 2 weeks notice
Monday to Friday between 8.30am and 7pm (8 hours per day, 8.30am - 5pm, 9am - 5.30pm, 10.30am - 7pm, 11.30am - 8pm)
Saturday 8:30am to 5pm,
Sunday 9am to 5pm.
6. 40 hrs a week
7. 5 working days
8. Two weekends per month
9. Full training provided and paid for
10. Great Working Environment
11. Accessible by bus
12. Free parking off site
Company Benefits:
13. Competitive salary + attractive overtime
14. 20 days paid holiday + additional days based on length of service
15. Suggestion Box Monthly Winner Paid Reward;
16. Cycle To Work Scheme;
17. Home Computing Scheme;
18. Dentist scheme;
19. Bus Travel scheme;
20. Eye test vouchers;
21. Excellent onsite training and induction;
22. Staff room with complementary refreshments;
23. Corporate & client discounts, including hairdressing, gym membership, restaurants
and bars;
24. Weekly dress down days;
25. Involvement with local charities and fundraising days/events;
*Prominent Local Employer* + *Excellent Training Provided* + *Gain Experience* + *Immediate Start* + *Suitable for Retail Applicants*
Job Title: Online Confectionery Advisor Job Reference: 42346 Salary: £12.30 - 13.45 per hour Sector: Location:
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