Legal Business Support Officer
Location: Hybrid working (Harrow Council Hub, Forward Drive, Harrow, HA3 8NT)
Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow)
Contract: Temporary - 3 months (with potential to extend)
Pay Rate: £16.71 (PAYE)
Overview:
Pertemps Recruitment, in partnership with the London Borough of Harrow, is seeking a highly organised Legal Business Support Officer to support HB Public Law, a shared legal service delivering work across multiple local authorities. This is a varied and fast-paced role providing high-quality legal and administrative support within a regulated public sector environment.
This role will include performing a PA type function to the Director of Legal and Governance and, when necessary, providing diary support across the team.
Key Responsibilities:
1. Provide comprehensive administrative and legal business support across the Legal & Governance service in accordance with statutory requirements and council policies.
2. Act as a key point of contact for complex enquiries and minor complaints, resolving issues effectively and escalating where appropriate.
3. Support lawyers and managers by producing complex, confidential and sensitive legal documents, reports and correspondence.
4. Co-ordinate meetings, panels and hearings, including diary management, preparing agendas, minute-taking and post-meeting actions.
5. Maintain accurate records on legal case management systems, databases and spreadsheets, producing reports as required.
6. Support projects across the service, including tracking actions, collating information, monitoring progress and preparing documentation.
7. Assist with financial processes including purchase orders, invoices, journals and budget monitoring in line with financial regulations.
8. Monitor and report on performance data, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
9. Ensure compliance with information governance, confidentiality, health & safety and equality policies at all times.
Essential Requirements:
10. Experience in legal support, governance or public sector business support
11. Strong organisational skills and attention to detail
12. Proficient in MS Word, Excel, Outlook and PowerPoint
13. Excellent communication skills and ability to handle confidential information
14. Ability to manage competing priorities and work collaboratively
Desirable:
15. Local government or shared legal service experience
16. Financial administration or SAP experience
About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting