Please note this vacancy is currently only open to internal applicats
Who we are:
Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period and now employs over 180 staff.
Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.
The opportunity:
This role focuses on ensuring that new and existing employees receive structured training and coaching from induction, onboarding through to development of skills, adoption of best practice and working to standard operating procedures across the region. Responsible for providing true and accurate training updates to the L&D Advisor and Team Leaders, supporting with new starter assessments, contributing to probation review processes, and ongoing upskilling of the team.
The role is a permanent and will be based regionally depending on your location.
* Roll out training materials and SOP's for all core roles and tasks in the region
* Liaise with the L&D, Talent and P&C teams to ensure a seamless process of induction and onboarding
* Ensure that changes or developments in working practices or systems are reflected in SOP's and trained out to all relevant employees
* Maintain systems to track compliance and progress to contribute to the provision of useful MI and corrective action reports when required
* Monitor and co-ordinate at regional level mandatory training and refreshers (H&S etc).
* Deliver and manage the onboarding process for new starters
* Contribute to the formulation of an annual training plan and budget for the region and then rolled up at group level
* Assist with selection & assessment of field service technician candidates
* Attend regular meetings and engagement with L&D and P&C to ensure alignment and a progressive agenda to build and develop skills
Requirements
What you will need:
* Excellent communication skills including the ability to coach and deliver training that is tailored to the individual learning style
* Good problem solver with a patient, methodical approach to record keeping in relation to learner's progress
* A passion for plants and the development of people
* Comfortable working independently but able to share knowledge and information with the wider team
* Able to organise themselves to always be effective
* Specialist horticultural knowledge (but full training will be provided to deliver training to other employees)
* The ability to objectively assess situations and challenges prior to reacting
* Experience working as a field service technician to an excellent standard
* Experience of delivering excellent customer service 'in the field'
* Experience of coaching and mentoring other team members
* Excellent knowledge of interior plants and horticulture
* Excellent communication skills
* Good organizational skills; able to multitask
This is newly created role, and it is likely that it will evolve over time.
This role requires trvael to our regional teams so a full driving license is essential.
At Planteria Group we live by our values which include Someone who lives the company values:
Humble & Confident, Positive & Energetic, One TEAM', Relentless to Improve, Create WOW
If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you
Planteria promotes equality of opportunity as part of our inclusive culture.
Benefits
* Competitive salary
* Quarterly company bonus and annual performance related bonus (post probation)
* BUPA Cash plan
* Pension
* 25 days holiday
* Lunch onsite
* Parking
* Personal development