A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. In this role, you'll ensure efficient delivery of technical support across the organization and serve as the escalation point for complex user issues. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This position offers competitive remuneration and benefits in a dynamic environment.
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