Job Description
Role Overview:
The Credit Supervisor is a people-focused leader responsible for the development, coaching, and performance growth of the Vetting team. Working closely with Managers and Supervisors, this role plays a key part in shaping team culture, improving capability, and ensuring credit operations remain aligned to stakeholder expectations across countries and business units.
With a clear focus on one-to-one support, training, and feedback, the Credit Supervisor helps drive a high-performing, engaged, and adaptable team — while also playing a key role in delivering team-wide initiatives and continuous improvement.
Key Responsibilities
Team Development & Coaching
* Conduct regular 1:1s with team members to support their personal development, wellbeing, and performance.
* Deliver ongoing feedback, coaching, and on-the-job training tailored to individual needs and growth plans.
* Identify training needs and work with leadership to implement effective development strategies.
* Support new starters through onboarding and role integration.
Collaboration & Leadership
* Work closely with the Credit Managers and Supervisors to align people development with business priorities.
* Support the delivery of team-wide communications, updates, and initiatives.
* Lead or contribute to department-level projects and continuous improvement efforts.
Stakeholder Engagement
* Build and maintain strong working relationships with key stakeholders across Sales, Risk, Operations, and other business functions.
* Proactively identify and escalate challenges or gaps impacting team performance or stakeholder expectations.
Performance Enablement
* Help team members achieve individual KPIs through tailored support and targeted coaching.
* Encourage a culture of accountability, adaptability, and continuous improvement.
* Support succession planning and career progression by identifying and nurturing future talent.
Key Skills & Attributes
* Strong interpersonal and coaching skills, with a genuine focus on people development.
* Confident communicator who can give clear, constructive feedback and support performance conversations.
* Collaborative and approachable, with the ability to influence without direct authority.
* Organised and reliable, able to follow through on commitments and priorities.
* Stakeholder-focused with professional presence in meetings and updates.
* Resilient and adaptable in a fast-paced, evolving environment.
Success Measures
* Improved individual performance and capability across team members.
* Positive feedback from team and stakeholders on communication and support.
* Visible contribution to cross-functional projects and team initiatives.
* Strong representation of Credit function in country and BU calls.
* Demonstrated ownership of development plans and people-related outcomes.
Additional Information
* A friendly culture that mirrors our proposition to our customers.
* A fast-growing organisation that defines itself as being agile and innovative
* A drive for continuous improvement, which you will be empowered to get behind from day one.
* A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com .
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.