Venue Manager - Birmingham
Full-Time, Permanent | 40 hours per week
£30,000 - £35,000 per year DOE
Are you an experienced manager looking for a fresh challenge in a dynamic, customer-focused environment? We are seeking a Venue/Store Manager to lead a busy, Bingo venue in Birmingham. This is a fantastic opportunity to take ownership of operations, develop a high-performing team, and create an outstanding customer experience.
About the role:
As Venue Manager, you will be at the heart of daily operations, overseeing everything from team development to financial control and health & safety. Key responsibilities include:
Managing, training, and motivating a small team to deliver exceptional customer service
Monitoring and controlling financials, payroll, and administrative tasks
Ensuring the venue is safe, clean, and welcoming for both customers and staff
Driving sales, maximising profits, and promoting new offers
Leading by example, setting clear expectations and maintaining high standardsAbout you:
Previous management experience in Bingo or amusements, retail, hospitality, or leisure
Confident in leading and developing teams
Excellent communication and people skills
Flexible and able to work evenings, weekends, and holidays as required
IT literate and commercially awareIf you are a proactive, customer-focused manager with a passion for people and performance, we'd love to hear from you.
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