About YPS
Yorkshire Packaging Systems (YPS) is the UK’s expert in automated wrapping systems and flexible films, with over four decades of experience.
Responsibilities
* Having the ability to liaise with both customers and colleagues to ensure YPS maintains the customer service excellence that we pride ourselves on, is essential to the role.
* Servicing, maintaining, and installing a range of equipment at customers sites nationwide.
* Attend customers site in a timely manner to carry out the task assigned and deliver exceptional customer service.
* Respond to customer demand promptly and professionally working autonomously as well as part of a wider team.
* Install new machines and provide full operator training individually and as part of a team.
* Communicate effectively to liaise with: Customers both on site and to help to diagnose problems over the phone. The engineering and admin team. The sales team.
* Participation in training courses, as and when required.
* This post does involve regular travel and overnight stays at short notice, as required.
Required skills
* Recognised electrical engineering qualification.
* Field engineering experience is essential.
* PLC interrogation experience is essential.
* Excellent communication skills and the ability to be a team player.
* Full UK driving licence.
* Polite telephone manner.
* Self-Motivation with the ability to work under pressure and manage deadlines.
* The ability to provide a digital job report on completion of a daily task using excellent English/Grammar.
Location and Package
Ideally the successful candidate would live no more than one hour from our HQ in Brighouse although this is not set in stone dependent on the right candidate. Skill set is more important.
* Salary Range £40,000 – £50,000 dependent upon experience and skill set. This is a salaried position with a companywide annual discretional bonus scheme.
* Guaranteed annual review.
* Contributory pension scheme currently to 3% of salary.
* 20 days annual leave plus all bank holidays (8) and an annual Christmas shutdown period typically from 21st / 22nd December to 2nd / 3rd January.
* A quality company vehicle (not a van but tax efficient) is provided which is fully expensed for personal use also.
* Any specialised tools required to do the job in hand.
* Fully expensed mobile phone for professional and personal use.
* An iPad is provided for service reports but can be used for personal use also.
* Generous expense policy with much discretion given as to where to stay if staying away and meals and drinks in the evening. It is important our people are well looked after with good hotels and food.
* YPS provides a number of paid for social events throughout the year.
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