Join
Firmdale Hotels, a prestigious and award-winning collection of boutique hotels
situated in the heart of London and New York. Our commitment to excellence,
creativity, and exceptional service has set us apart in the hospitality
industry. At Ham Yard Hotel, one of our most vibrant and dynamic locations, we
pride ourselves on creating unforgettable experiences for our guests.
We are
excited to offer an opportunity for a dedicated Linen Porter to become a part
of our highly successful team at Ham Yard Hotel. As a Linen Porter, you will
play a crucial role in ensuring our guest rooms, public areas, and
back-of-house spaces are maintained to the highest standards.
Responsibilities:
* Efficiently
collect and deliver linen across all hotel departments, ensuring timely and
organised distribution.
* Sort and
separate used linen for return to the laundry team, maintaining stock levels in
all linen cupboards.
* Support
the Room Attendants by ensuring all linen is clean, fresh, and readily
available, contributing to a seamless guest experience.
* Work
closely with a team of ambitious, friendly, and hardworking individuals in a
fast-paced, hands-on environment.
What you Need:
* Demonstrate
excellent attention to detail to uphold our high standards of cleanliness and
presentation.
* Show a
passion for providing excellent customer service, enhancing the guest
experience.
* Exhibit
strong organisational skills to manage your tasks efficiently and effectively.
* Possess
effective communication skills to work harmoniously within the team.
* Thrive in
a collaborative environment, contributing positively to the team dynamics.
* Ability
to work under pressure and adapt to the fast-paced demands of the role.
What
We Offer:
* Competitive hourly rate of
£15.50 - £17.00 inclusive of service charge.
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
* Proud winners of
The Times Best Places to Work for both 2024 and 2025
* The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade
* Manager of the Year – Helle Jensen –
Cateys 2024
* Food & Beverage Manager of the
Year - Pedro Paulo - Hotel Cateys 2024
* Hotel Chef of the Year Finalist - Jamie
Atkinson - Hotel Cateys 2024
* Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
* Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025
* Dorset Square Hotel – AA Breakfast Award
2025
* Ham Yard Hotel, Covent Garden Hotel and
Haymarket Hotel – Two Michelin Keys 2024
* Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
* Ham Yard Hotel - two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award
* Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel &
Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren
Street - Michelin keys
* Number Sixteen - Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/
If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.