Job Description Contracts Manager Brize Norton Permanent, full-time Competitive salary plus benefits We are looking for a proactive and customer focused Contract Manager to join our team at the Brize Norton depot. In this pivotal role, you will act as the primary point of contact for key customers, ensuring exceptional service delivery, full contract compliance and strong working relationships. You will oversee performance, manage customer portals and support both operational teams and new business integration across the Adler and Allan Group. More about the role: Act as the main point of contact for designated customer accounts Lead day to day management of contracted services, ensuring SLA and KPI compliance Oversee planned and reactive maintenance activities to meet customer expectations Produce high quality reports, presentations and performance updates Attend regular customer meetings and provide proactive solutions to recurring issues Support Operations, Finance and Sales teams with customer queries and new contract integration Ensure all internal teams and subcontractors adhere to customer policies and procedures