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At Turning Point, we support people across England with mental health issues. We make a real difference in their lives by providing personal, flexible, and realistic support to improve their quality of life in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career as you gain experience, training, and education to progress with us.
This is a new crisis service, staffed 24/7, 365 days a year. It includes 6 beds for short-stay accommodation, a drop-in service, and a phone support service.
Join our team at Turning Point as a Recovery Worker to play a vital role in the daily duties of the service, promoting recovery-focused care and support plans for individuals experiencing mental health crises.
Job Introduction
We support people across England with mental health issues, making a real difference by offering personal, flexible, and realistic support to improve their lives in their communities. Passionate about people, you'll find opportunities for personal and professional growth, gaining valuable experience, training, and education.
This is a new crisis service, operational 24/7, providing short-stay beds, a drop-in, and phone support services.
As a Recovery Worker, you'll be integral to the service's daily operations, focusing on recovery-oriented care for individuals in crisis.
Role Responsibilities
The main purpose is to support the Service Manager in delivering a high-quality, person-centered service to help individuals manage and de-escalate mental health crises in a safe, friendly, non-clinical setting. You will lead and support the team, ensuring high performance standards aligned with the service’s vision and values. Responsibilities include recruitment, coaching, supervising staff, monitoring performance, reporting data for stakeholders, representing the service in meetings, adhering to policies, maintaining health and safety standards, managing budgets, overseeing record keeping in line with GDPR, liaising with health professionals, safeguarding, and maintaining premises.
The role requires flexibility to work remotely when needed, including evening and weekend shifts, and participation in on-call duties.
The Ideal Candidate
You should demonstrate relevant experience, good knowledge, and values suitable for working in mental health. Excellent communication skills, leadership experience (supervision/mentoring), safeguarding knowledge, GDPR compliance, and health and safety awareness are essential. Management training will be provided to support your development. Confidence with IT applications, ability to deliver therapeutic interventions in a person-centered manner, and the capacity to handle challenging situations calmly are also required.
About Us
We are a leading health and social care provider with over 300 locations across England, operating on a not-for-profit basis, reinvesting in our services and staff. We are committed to continuous improvement and better lives for those we support.
Benefits
We offer a comprehensive reward package, including 31 days of paid holiday (rising to 33), options to buy additional holidays, and other exciting benefits. Discover all perks by following the provided link.
Attached Documents
* MH - Team Leader Updated October 2023 mb (2).pdf
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