At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
The Role:
Under the supervision of the Head of ER and the Senior ER Consultant, the ER Advisor will provide support and guidance on aspects of employee relations and employee redeployment, ensuring consistent application of employment law, internal policies and best practices.
The ER Advisor will provide support to the ER Consultants in managing a varied ER Caseload across all business areas. You will work closely with managers and employees to resolve workplace issues, mitigating risks related to employment disputes and facilitating smooth transitions during redeployment.
The role would suit somebody who wishes to, or who has fairly recently commenced a career in Employee Relations. It will be a development focused role where the successful candidate can learn and increase the level of complexity they manage over a period of time.
Key Responsibilities:
1. Provide expert advice on employee relations issues, including grievances, disciplinary, absence, performance management and workplace disputes.
2. Facilitate employee relations investigations (performance, sickness absence management, conduct, grievance, anti-harassment).
3. Provide support and advice to investigating and hearing managers, to ensure a fair and consistent approach.
4. Work closely with Occupational Health and Health Insurance providers to ensure early intervention on case management.
5. Support managers in handling sensitive employee matters while ensuring fairness and legal compliance.
6. Assists with the development of scripts, letters and FAQs for ER meetings when required.
7. Manges the triage and timely organisation of cases across the wider ER Team.
8. Supporting training sessions for employees and/or managers on employee relations topics.
9. Support employee engagement initiatives to promote a positive work culture.
10. Contact for HR Colleague Service Advisors for advice and assistance on case management.
11. Maintain accurate records of employee relations cases, including investigations, resolutions and follow ups.
12. Prepare monthly employee relations MI to be shared with relevant stakeholders.
13. To prepare specific employee relations metrics on an ad-hoc basis to support the ER Consultants.
14. Support the redeployment process for employees affected by change or redundancy who require reasonable adjustments / out of the ordinary support.
15. Collaborate with HR stakeholders, line managers and employees to identify potential suitable alternative roles.
16. Track redeployment outcomes and provide regular updates to stakeholders.
17. Contribute to the development of redeployment policies, procedures and support documentation.
18. Responsible for creating requisitions in relation to ER owned contracts such as employment law advice and Occupational Health.
19. Responsible for accurately tracking and processing invoices for outgoing payments.
20. Undertake and/or support designated Employee Relations projects/initiatives as directed by the Head of Employee Relations or Senior ER Consultant.
Key Knowledge, Skills & Experience:
21. Experience of managing and resolving conflict
22. Some experience of coaching a broad range of stakeholders on ER matters
23. Experience of recognising employment related risk and demonstrating a track record of appropriate escalation.
24. A continuous improvement mindset with a passion to create optimal service delivery at all employee touchpoints.
25. An awareness of employment law and case law and ability to translate this into commercial advice
26. An ability to build trusted relationships with multiple stakeholders at all levels across HR and the business
27. An ability to react quickly and decisively to problems once identified, considering options and making decisions to determine the appropriate course of action.
28. Strong verbal and written communication.
29. Comfortable working under pressure.
30. Strong attention to detail and ability to multi-task.
Recruiter : Martyn Jack
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: