About The Role
Carriages are a prestigious and award winning restaurant, renowned for delivering exceptional food, outstanding service, and a memorable dining experience. Our team is passionate about excellence, attention to details, and consistently exceeding guest expectations.
We are now seeking an experienced Restaurant Manager to lead our front of house team and uphold the high standards.
The role:
As Restaurant Manager, you will take full responsibility for the day-to-day operation of the restaurant, ensuring a consistently exceptional guest experience ensuring the highest of standards. You will lead, inspire and develop a professional front of house team, working closely with the General Manager and Head Chef and senior management to deliver seamless service.
Key Respsonsibilities:
Oversee all restaurant operations including service, reservations, and guest relations.
Lead and manage the front of house team to deliver outstanding customer service.
Recruit, train, and develop team members.
Manage rotas, labour costs, and operational budgets.
Ensure compliance with hygiene, health & safety and licensing regulations.
Handle guest feedback professionally and proactively resolve issues.
Work collaboratively with the kitchen team to ensure smooth service.
Liaise with suppliers to curate premium Front of House stock lines. The main focus of service hours will be Thursday & Friday evenings, Saturday lunch and evening service and Sunday lunch service, plus some additional hours in the week.
About The Candidate
We are looking for a passionate hospitality professional who thrives in a high-standard environment.
You will have:
Proven experience as a Restaurant Manager or Assistant Manager in a high quality lead environment.
Proven exceptional leadership and team development skills.
Professional knowledge level of food, wine, and fine dining service standards.
Effective communication skills with a clear, confident, and engaging style.
Effective organisational skills and the ability to multi-task under pressure.
A hands-on, proactive approach with proven attention to detail.
Business acumen and experience managing costs and budgets.
A genuine passion for food, hospitality, and delivering exceptional guest experiences.
Barista training and confidence with premium coffee services.
Previous experience in a fine dining or Rosette level environment.
Availability to work the business's core operating hours, Thursday to Sunday, including evenings and peak services periods.Desirable:
Wine knowledge at WSET Level 2 or equivalent, or a strong interest in developing wine expertise.
Experience supporting wine service, pairings, or cellar management.
About The Company
People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
We work with some great recruitment agencies. We do not choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
We are a company committed to Equal Opportunities.
All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check