Office Manager – Sales Operations & Purchasing Salary: £45,000 per annum Annual Bonus Location: Burntwood, Office Based Hours: Monday to Thursday 9:00am – 5:00pm, Friday 9:00am – 3:00pm Contract Type: Full-Time, Permanent We're working with a successful manufacturing organisation seeking a confident individual to lead and oversee day-to-day office operations, with a strong focus on order processing and procurement. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, loves variety in their day, and thrives when improving processes and supporting teams. What You’ll Be Doing: Sales Order Operations: Lead and support a small Sales Administration team (team of 3), ensuring smooth and timely processing of orders Liaise closely with the Sales team to manage customer queries and order updates Maintain accurate order records, tracking data and team performance Conduct regular team reviews, providing guidance and setting clear objectives Procurement & Stock Management: Source and evaluate suppliers to ensure cost-effective purchasing of stock and supplies Raise purchase orders, manage stock levels, and input new product codes into internal systems (such as Sage) Set up new supplier accounts and maintain strong working relationships with current vendors Monitor shipping costs and coordinate efficient delivery options Track outstanding deliveries and ensure timelines are met Contribute to the improvement of processes and ensure company policies are followed What We’re Looking For: Experience using Sage or similar finance/stock management systems Previous background in Office Management Strong leadership skills with the ability to motivate and guide a team Confident communicator, both written and verbal Knowledge of purchasing processes and a good understanding of logistics/stock control Proactive, adaptable, and comfortable handling a broad range of duties Why Apply? A well-rounded role with real influence across key business functions Annual Bonus Private Healthcare & Life Insurance Friendly and collaborative working environment Early finish on Fridays Opportunity to shape and improve internal operations Job Reference: EN885 Please note that only successful candidates will be contacted. If you haven't heard from us within 5-7 working days, consider your application unsuccessful. By applying, you consent to our use of your information for recruitment purposes.