Sales Administrator - £25k FTE, 30 hours (flexible hours available) Near Kendal Our client is a well-established business located south of Penrith and North of Kendal off the M6. This business has a strong reputation with both it's customers and it's employees and demonstrate a strong commitment to employee wellbeing and work-life balance. They offer a friendly, contemporary, and dynamic working environment where people genuinely enjoy coming to work. With many long standing staff in addition to newer recruits as the business has grown and developed over recent years, this is a truly great place to work. The Role We're seeking a part-time Sales Administrator to join a lovely, friendly team of three. This is a varied and engaging role where you'll be the first point of contact for their loyal, long-standing customer base, ensuring they receive an exemplary experience from initial enquiry through to final delivery. You'll be working with customers who have built strong relationships with the business over many years, so there's a real sense of community and trust in the role. Key Responsibilities: Answering and responding to incoming telephone calls and emails with professionalism and efficiency Processing customer orders and quotes accurately Tracking orders from quotation stage through to delivery Managing overdue customer payments and keeping accounts up to date Handling new account enquiries in a timely and efficient manner Learning about the product range and advising customers on product selection Liaising with sales representatives and colleagues to ensure seamless service delivery Working collaboratively within a small, supportive team in an open-plan office environment What We're Looking For Essential: Excellent verbal and written communication skills with a strong command of English Outstanding administration skills with meticulous attention to detail Ability to handle customer enquiries in a helpful, efficient, and professional manner Strong organisational skills and an understanding of the importance of following business processes Good computer skills and confidence using IT systems Self-motivated with a proactive approach to work A team player who thrives in a collaborative environment Willingness to undertake personal training and development Full UK driving licence and access to your own vehicle (due to the rural location of the office) Desirable: Previous experience in a sales or accounts administration role Experience working in a customer-facing environment Familiarity with order processing systems Hours of Work This is a part-time position of 30 hours per week, and the company is genuinely flexible about both the hours and days worked to suit the right candidate. Example working hours: 09:00–15:00 Monday to Thursday, 08:30–14:00 Friday - though other patterns will be fully considered to fit around your commitments. What's on Offer Salary of £24,000–£25,000 per annum (pro rata for 30 hours - approximately £20,000–£21,000 for 30 hours) 30 days holiday per annum (pro rata) including public holidays, with loyalty increments of up to 5 extra days 2pm finish every Friday for all staff Inclusion in the company's qualifying pension scheme Following successful completion of probation: Invitation to join the company healthcare scheme Generous trade and staff discount Free use of company loan kit Cycle to Work scheme Location: Cumbria (near Kendal) Please note: Due to the rural location, you will need to have a full UK driving licence and access to your own vehicle for this role. If you're an organised, customer-focused administrator looking for a part-time role with genuine flexibility and excellent benefits, we'd love to hear from you. Foxgroves Recruitment is committed to inclusive recruitment practices in line with the Equality Act 2010. All recruitment decisions are based on merit, skills, qualifications, and experience. We welcome applications from candidates of all backgrounds and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments at any stage of the recruitment process to support candidates with disabilities. If you require any adjustments or have specific needs, please let us know and we will do our best to accommodate you. All successful candidates will be subject to pre-employment checks appropriate to the role, including references and, where applicable, DBS checks or other safeguarding requirements.