Job Title: Site Supervisor
CBRE is seeking a Site Supervisor to join our team at Heathrow. The successful candidate will be responsible for coordinating FM & Technical Services to meet SLA requirements and KPIs.
Key Responsibilities:
1. Deliver all FM Operations in accordance with KPIs & Output measurements.
2. Support and monitor third-party maintenance suppliers and report any corrective actions needed.
3. Ensure compliance with QHSE requirements outlined in the SLA.
4. Participate in site emergency activities, including acting as Fire Marshall.
5. Report accidents, occupational illnesses, and emergencies.
6. Ensure contractors operate within H&S and HSE standards.
7. Conduct monthly self-assessment SLA checks to support quarterly contract performance.
8. Maintain the image and visual standards of the site, addressing any issues.
9. Provide support to FM operations, including Mail, Goods Inwards, Reprographics, and Records Retention.
10. Manage supplies for printers and photocopiers, including paper and toner changes.
11. Monitor and maintain stationery levels.
12. Deliver goods to the correct destinations.
13. Coordinate site waste and recycling.
14. Carry out statutory fire testing and checks.
15. Raise purchase orders and approve invoices and goods received notes.
16. Understand customer requirements and address concerns proactively.
17. Act as deputy in the absence of line management and provide coverage for the operational team.
18. Perform other responsibilities as defined.
Knowledge, Skills, and Experience:
* Knowledge of the facilities management industry.
* Experience working with supply partners for seamless service delivery.
* Proficiency in MS Office.
* Self-motivated, resourceful, and well-organized.
* Strong administrative and prioritization skills.
* Customer service experience and excellent communication skills.
* Service-oriented attitude with innovative thinking.
This is a full-time position based in Heathrow. Join us to be part of a leading global real estate services firm committed to excellence.
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