The successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers. Responsibilities Manage the daily operation of the branch and lead a team of 5 staff Handle customer enquiries and support sales activity Respond to emails and telephone enquiries professionally Process orders and schedule installations efficiently Support customers face-to-face within the branch Monitor deliveries and check goods against delivery notes Assist with stock handling and some heavy lifting duties Provide ongoing support and guidance to the branch team Skills & Experience Required Previous experience as a Branch Manager, Supervisor, or Team Leader Strong sales and customer service skills Excellent communication skills, written and verbal Good organisational and time management abilities IT literate with administrative experience Able to work effectively within a team environment Strong attention to detail Full UK driving licence with a maximum of 3 points Experience working in the Construction, builders merchants or home improvement industry would be a big benefit. Benefits Performance-related bonus scheme Company car and mobile phone Pension contribution Health cash plan Generous holiday allowance Full training provided Hours: Monday to Friday, 7:30am - 5:00pm, plus Saturday mornings on a rota basis.