Vertu Vauxhall Northampton
£30,000 basic salary + excellent company benefits
Monday to Friday – No weekend working
At Vertu Vauxhall Northampton, we have an exciting opportunity for an experienced Service Advisor to join our friendly and established team. If you're passionate about delivering outstanding customer service and have experience in a similar role or within the motor industry, we'd love to hear from you.
As one of the largest motor retailers in the UK, Vertu Motors is committed to building trusted relationships with our customers and providing a workplace where every colleague can thrive.
What you'll be doing:
In this key role, you'll be the vital link between our customers and the workshop team. You'll manage customer expectations, keep them updated throughout the service or repair process, and ensure they leave fully satisfied with the work carried out. You'll also identify and offer additional services where appropriate, always aiming to deliver an excellent customer experience.
What we're looking for:
1. Experience as a Service Advisor or in a customer-facing role within the motor industry is essential
2. Strong interpersonal and communication skills
3. Confidence working in a fast-paced environment while meeting targets and deadlines
4. ...