Waiter/Waitress - Chinese Cricket Club About Chinese Cricket Club, at Hyatt Regency London Blackfriars Chinese Cricket Club showcases classic Chinese cuisine reimagined in an elegant vibrant, relaxed environment. The menu focuses on fresh cooking methods and ‘food thoughtfully sourced, carefully served’. Duties and responsibilities: Greet and seat guests in a friendly and professional manner. Present menus and provide detailed information on menu items. Take food and beverage orders accurately and promptly. Serve food and drinks to guests following service standards. Ensure tables are clean, tidy, and properly set. Handle guest inquiries and resolve complaints professionally. Process bills and handle payments accurately. Maintain knowledge of menu, specials, and promotions. Follow hygiene, safety, and sanitation guidelines. Work collaboratively with kitchen and bar staff for smooth service. About you You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast-paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus. As a Waiter/Waitress at Chinese Cricket Club you will enjoy all the benefits Hyatt has to offer: 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next steps: Apply today for this Waiter/Waitress role and start your journey with Chinese Cricket Club at Hyatt Regency London Blackfriars!