First Bus hasa fantastic opportunity for an Assistant Operations Manager to join our Operations department on a full time permanent basis.This role will be covering our Overtown and Blantyre depot.
Purpose of Role
1. To support the Operations Manager to lead cultural change activity across First Glasgow operational depot teams which will realise our ambition of becoming a truly people centric and, ultimately, a customer centric business.
2. Champion and sponsor business and cultural change initiatives within remit e.g. Recover, Better, Bigger, Beyond and Our Way
3. To support the Operations Manager to lead a team of people managers (across depots) to ensure safe, punctual, reliable, and cost-effective delivery of services.
4. Deliver excellent customer experience, while managing a governance agenda that supports legislative and policy compliance, within the disciplined operations framework.
5. Work with the Operations Manager to develop and lead through staff engagement the core principles of service delivery whilst demonstrating reasoned and balanced negotiation on the need to improve and change culture, to sustain business growth
6. Act as and support the lead Site Responsible Person for all aspects of depot compliance, governance and the engagement of our...