Job Description
* New Exclusive Instruction
* Head of Conduct Risk and Compliance - SMF16
* Watford - Full time in the office
* Mortgages
* £90,000-£100,000 + strong package
Our client is a specialist mortgage lender, they are a growing business with ambitious plans and a strong focus on delivering fair customer outcomes and maintaining high standards of regulatory compliance.
The Role
1. Lead the second line oversight function, providing independent assurance on conduct risk and
regulatory compliance across the firm.
2. Act as the subject matter expert on all FCA-related regulations, including the Consumer Duty,
Conduct of Business (COBS), Mortgage Conduct of Business (MCOB), and other relevant regulatory
frameworks.
3. Develop, implement, and maintain the Compliance Monitoring Plan, ensuring it remains risk
based, up to date, and proportionate to business activities.
4. Provide challenge and oversight to first-line activities to ensure that customer outcomes,
regulatory expectations, and internal conduct standards are met.
5. Advise senior management and the Board on emerging regulatory risks, compliance performance
Requirements
1. Strong ability to work autonomously while also collaborating effectively across departments and
senior leadership teams.
2. Excellent organisational and time-management skills, with the initiative to drive regulatory
priorities and manage competing demands.
3. Sharp investigative and analytical skills, with the ability to identify root causes of conduct and
compliance issues and implement practical solutions.
4. High level of accuracy and attention to detail, particularly when interpreting regulations and
reviewing compliance data.
5. Confident and clear communicator, capable of influencing and engaging stakeholders at all levels, including Board and regulatory representatives.
6. Resilient under pressure, with the ability to manage regulatory deadlines, emerging risks, and
business change without compromising quality or integrity.