Personal Assistant to UK & Europe Regional Directors (Hybrid)
About the Role
We’re looking for a highly capable Personal Assistant to act as a strategic partner to our UK and Europe Regional Directors. You will play a critical role in protecting leadership time, driving priorities forward, and ensuring seamless regional operations across multiple countries and time zones.
This role blends top‑tier executive support, governance coordination, digital and data fluency, and proactive stakeholder engagement.
It is imperative that you have at least 5 years’ experience as a PA with top‑tier executive support. You can be based either close to the Manchester office or the London office, and you will be expected to be in the office 3 days a week and two days from home.
Key Responsibilities
1. Executive Support & Leadership Partnership
* Manage complex, fast‑moving diaries and resolve scheduling conflicts.
* Act as gatekeeper and first point of contact, ensuring leaders stay focused on priorities.
* Prepare briefs, meeting packs and pre‑reads; take accurate minutes and track actions to completion.
* Arrange domestic and international travel, visas, itineraries and risk assessments.
* Organise leadership meals, events and monthly expenses.
* Hold weekly 1:1 meetings with the Regional Directors.
2. Governance & Regional Cadence
* Lead preparation of UK & Europe Board meeting agendas, minutes and action logs.
* Manage Teams Planners and ensure actions progress.
* Coordinate Quarterly Europe Board Meetings and documentation
3. Digital Operations & Data
* Maintain and optimise digital workflows using Microsoft 365.
* Oversee D365 debt reporting and weekly debt‑chase communications.
* Support timesheet protocols and reporting.
* Manage Clear Review cycles and LinkedIn activity for the Regional Director.
4. Regional Communications & Stakeholder Management
* Coordinate regional communications across the UK & Europe.
* Build strong cross‑regional relationships and handle confidential information with discretion.
5. Projects & Continuous Improvement
* Support business development, operational projects and change initiatives.
* Identify workflow improvements and help implement new systems
* Contribute to Succession Planning and the 2030 Strategy.
* Support and promote the One RLB Vision and Culture.
Success Measures (KPIs)
* Effective optimisation of leadership time.
* High‑quality governance and timely action completion.
* Strong alignment to regional cadence.
* Accurate and improved debt reporting
* Timesheet compliance.
* Positive stakeholder feedback.
Experience
* Proven experience supporting senior leaders.
* Board meeting support, agendas and minute‑taking.
* Cross‑regional coordination.
* Travel and event planning.
* Familiarity with D365 and LinkedIn (advantageous).
Skills & Competencies
Judgement, discretion, anticipation, planning, strong communication, digital fluency, relationship building, calmness under pressure and confident decision‑making.
Tools & Systems
Microsoft 365, D365, Clear Review, LinkedIn.
Working Pattern
Full‑time hybrid; some early/late European‑time calls and occasional UK & Europe travel.
Why Join Us?
You’ll enjoy a generous package including hybrid working, enhanced family policies, competitive salary, extra holiday purchase, wellbeing support, gym membership, cycle‑to‑work schemes, private healthcare, dental and eyecare cover, professional fee support and a range of team, social and volunteering opportunities.
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in