Underwriting Team Manager - Marlow, sl71yl We're Hiring: Underwriting Team Manager Location: Remote UK residents onlyWorking Hours: Monday to Friday, 09:00 17:30Salary: CompetitiveBenefits: 25 days holiday plus a fantastic range of benefits Are you an experienced mortgage underwriting leader who thrives in a fast paced, customer focused environment. We're looking for a proactive and inspiring Underwriting Team Manager to lead, motivate and develop a team of Underwriters, ensuring outstanding service delivery and high quality decision making.About the RoleAs an Underwriting Team Manager, you'll oversee the smooth and accurate processing of mortgage applications from submission through to completion. You'll drive performance, champion quality, support continuous improvement, and ensure regulatory standards are met at every stage.This is a people centric leadership role where your ability to coach, develop and engage your team will be key to our operational success.What You'll Be DoingLeading, coaching and developing a team of up to 10 Underwriters to achieve service, quality and productivity targetsEnsuring high levels of service excellence and acting as an escalation point for complex casesOverseeing underwriting quality and ensuring work adheres to policy, procedures and mandate guidelinesManaging workflow, capacity planning and team performanceWorking closely with Credit Risk, third party partners, valuers and internal stakeholdersMonitoring risk, compliance and financial crime controlsConducting audits, sample reviews and quality checks to continually enhance performanceSupporting process improvements and contributing to departmental development projectsWhat We're Looking ForProven experience leading underwriting teams within a mortgage environmentStrong underwriting background with a good understanding of residential and Buy to Let processesExcellent people management, coaching and development skillsConfident decision maker with the ability to assess risk and maintain qualityExperience handling customer or broker escalations and complaintsStrong analytical skills and ability to interpret MIKnowledge of regulatory and financial crime requirementsCeMAP/CeRCC preferable, or willingness to study Why Join UsAt Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thriveAt Kensington Mortgages, our people are our greatest asset.