Joint Transformation Programme Manager- Talking Therapies
The Joint Transformation Programme Manager will lead and manage a key transformation initiative across two partner organisations, driving the strategic programme for Talking Therapies to enhance service delivery, improve efficiency and outcomes, and support delivery of shared objectives.
Reporting through an agreed joint governance structure, the postholder will work with cross-functional teams and stakeholders in both organisations to deliver programmes to time, cost and quality, and to demonstrate benefits realisation.
Main duties of the job
Programme Management: Lead the planning, delivery, and oversight of joint transformation programmes across both organisations, ensuring alignment to agreed goals, timelines, budgets, and accountabilities.
Change Management: Apply best practice change management to support consistent adoption of new ways of working through effective communication, engagement, training, and operational readiness.
Risk and Issue Management: Identify, assess, and manage risks and issues, ensuring mitigation plans, clear ownership, and appropriate escalation through agreed governance.
Governance and Reporting: Establish robust governance structures and provide clear, regular reporting on progress, risks, dependencies, and benefits to senior stakeholders.
Continuous Improvement: Promote a culture of continuous improvement, ensuring lessons learned are captured and applied.
Benefits Realisation: Define, track, and report programme benefits with clear ownership, consistent measures, and validated data.
Delivery: Lead delivery of programmes and projects, driving improvement and supporting organisational objectives.
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
* Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo
* Varied environments: community hospitals, patients' homes, and bases across Sussex
* Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
* Excellent training, development, and research opportunities
* Accredited Living Wage Employer, we ensure fair pay for all our staff
* Cost-effective workplace nurseries in Crawley, Hove, and Brighton
* Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief network
* Level 3 Disability Confident Leader and Veteran Aware Trust
Our values -- Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence -- guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Job responsibilities
Provide effective leadership and management to staff which promotes high performance standards both individually and as a team, in the achievement of the Trusts objectives and priorities, whilst supporting staff through change. The Programmes success will be dependent on the post holder playing an active role to make sure the existing areas of good employment practice are universally embedded.
The post holder will be expected to:
Understand the Trusts key priorities for this programme and translate these into key priorities for the projects within it.
Ensure clarity and effectiveness in developing and designing roles and responsibilities.
Ensure management of staff is consistent with Trusts HR Policies to the achievement of equality, equity and optimum performance.
Communicate regularly through meetings with teams and individuals and provide opportunity for two‑way feedback.
Promote an effective team ethos.
Promote equality, diversity and rights, and treat others with dignity and respect ensuring services are developed, managed and delivered to meet the specific needs of those belonging to protected characteristics.
Promote equality, diversity and Human Rights in working practices by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and contributing to developing equality of opportunity and outcomes in working practices.
Contribute to developing and maintaining equality of opportunity in working practices by complying with legislation and organisational policies. Advise colleagues about equality, diversity and human rights policies and procedures and ensure they are followed.
Ensure that colleagues are treated fairly. Behave in a non‑discriminatory way and challenge the discriminatory behaviour of others. Be supportive of colleagues or service users who wish to raise issues about discriminatory practice or experience.
Human Resources
Ensure all policies and procedures related to staff are adhered to.
Lead delivery of projects through a matrix leadership model, building relationships with key decision makers in each organisation.
Financial & Physical Resources
Manage programme resources, including people and budgets, ensuring that all aspects of the programme are delivered within the agreed parameters.
Responsible for monitoring and analysing delivery of cost improvement agenda as part of financial control measures and maximising the use of resources to ensure project budgets are managed effectively. This will include developing models for delivering and presenting the benefit of improvement programmes e.g. cost benefit analysis, return on investment analysis and return on expectation analysis.
Policy/Service Development
Support the development and implementation of a comprehensive set of programme/project management procedures/documentation and rolling these out across the team and the organisations via the respective governance routes.
Develops appropriate procedures for service delivery in line with the respective organisational policies, ensuring appropriate subject matter experts are consulted and approval is given at the required organisational/ Programme forums.
Information Resources
Updates information system/ uses software to develop performance management reports; responsible for performance management or similar system.
Research & Development
Undertakes surveys/complex surveys related to performance management if required.
Test assumptions and where necessary alternative options to the recommendations of the external Talking Therapies review.
Physical effort
Light physical effort.
Office conditions, combination of sitting, standing, walking and travelling between sites.
Required to use VDU for most of the day.
Mental Effort
Frequent concentration e.g. checking documents and analysing statistics, managing conflicting priorities.
Emotional Effort
Projects can often involve making unwelcome changes to staff working practices and this can be in any area within the Trust in both clinical and non‑clinical areas.
The programme will be high profile, garnering interest from multiple stakeholders.
Qualifications
* Educated to degree level or equivalent experience
* Formal qualifications in programme or project management (e.g., PRINCE2, MSP, Agile).
Knowledge/ Experience
* Demonstrated ability to manage multiple stakeholders, including senior management, external partners, and cross‑functional teams
* Strong understanding of programme management methodologies, such as PRINCE2, Agile, or MSP
* Strong track record in delivering change initiatives on time and within budget
* Experience of financial recovery and turnaround, or improving financial sustainability within an organisation
* Previous NHS experience in a senior leadership role
Communication and Relationships Management
* Provide and receive highly complex, sensitive or contentious information; agreement or co‑operation required; Present highly complex, sensitive or contentious information to groups
* Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change; Presents workshops to large groups of staff
* Good leadership skills - with the ability to direct, challenge and facilitate in order to deliver results
* Analysis of performance data and capacity and demand data, assessment of projects, identification of areas for collaborative working /expert analysis of performance/service redesign in cutting‑edge situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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