Overview
Support Worker - Community
Location: Glasgow, community based with travel around the area
Salary: £22,932 per annum pro-rata for roles under 35 hours
Hours: 14, 24 & 35 hours per week available
Contract: Fixed Term Contract Until 30th September 2026
Registration with the Scottish Social Service Council (SSSC) required within 3 months of starting the role
Closing date for applications: 29th September 2025 (23.59).
This role is with The British Red Cross. We are an inclusive employer and value a diverse workforce. We remain committed to ensuring our teams bring their true selves to work without risk or fear of discrimination.
What you’ll do
* Provide practical and emotional support (telephone calls, welfare checks, shopping, etc.) and guidance to service users
* Provide personal care to service users where required
* Promote health and safety by checking and monitoring, contributing to risk assessments, and following emergency procedures while respecting service users’ dignity, choice and rights
* Liaise with health, housing and other professionals to ensure service users’ needs are met
* Support service users to develop or maintain social contacts and activities and meet emotional needs
* Assess service users’ needs and follow a support plan for the individual
* Support service users in the weeks after hospital discharge or to prevent readmission
* Take someone to a hospital appointment or assist with picking up prescriptions and shopping
Requirements and qualities
* Have a good knowledge of services provided by the NHS and Social Care
* Ability to improve service quality for the benefit of users
* Professional and able to handle queries in a diplomatic and confidential manner
* Flexible with working hours; availability outside the norm is acceptable
What you’ll get
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days
* Pension scheme: Up to 6% contributory pension
* Flexible working: We aim to accommodate your preferred work style
* Learning & Development: Wide range of career opportunities + comprehensive learning
* Discounts: Access to Blue Light Discount Card and employee benefits platform
* Wellbeing Support: Access to mental health and wellbeing assistance
* Team Working: Support our mission in a collaborative team
* Cycle2Work: Lease a bicycle through the scheme
* Season ticket loan: Interest-free loan for commuting expenses
At The British Red Cross, we pride ourselves on our diverse workforce and an inclusive environment for all staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work. This is supported by networks such as REEN, LGBT+ Network, DAWN, Gender Network, Carers Network and Young Staff Network.
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