Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
* Manage opening and closing routines
* Develop product knowledge & brand awareness
* Understand business operations
* Engage in proactive thinking
* Pay attention to detail
* Utilize register/point of sales systems
* Implement asset protection measures
* Create visual displays
* Operate system tools
* Adhere to work schedule requirements
Schedule will vary weekly with a minimum of 16 hours per week. Availability on weekends and certain holidays is required. During peak times, hours may increase to support business needs.
Qualifications
What it Takes
* High School Diploma/G.E.D. preferred
* At least 1 year of retail experience preferred
* No supervisory/managerial experience required
* Customer focus
* Strong communication and interpersonal skills
* Knowledge of fashion trends
* Outgoing and assertive personality
* Adaptability and stress tolerance
* Poise and ambition
* Ability to multi-task and learn applied skills
* Commitment to diversity and inclusion
* Strong work ethic
* Knowledge of omni-channel services
Additional Information
What You’ll Get
* Participation in benefit programs aligned with your lifestyle
* Quarterly sales incentive bonus
* Merchandise discount
* Flexible schedule
* Opportunities for career advancement
* Potential to become a brand affiliate
* Training and development programs
* A supportive global team culture
Follow us on Instagram @LIFEATANF. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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