Are you looking to join a vibrant, fast‑paced seaside entertainment venue in the heart of Brixham? Do you love the idea of working in a classic amusement arcade filled with family‑friendly fun, lively games, and a welcoming atmosphere for visitors of all ages? If creating enjoyable moments, supporting happy holiday memories, and helping guests have a brilliant day out sounds like your kind of role, then Carousel Amusements could be the perfect place for you! HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Supervisors (Arcade) at Carousel Amusements in Brixham. As a Customer Services Supervisor (Arcade), you will play a key role in the success of our skill games operation. You’ll support and lead a team of Arcade Host while ensuring the smooth running of our kiosks throughout the park. Your Duties & Responsibilities: Lead, support, and motivate a team of Arcade Hosts to deliver exceptional guest service. Oversee daily operations across multiple skill games kiosks, ensuring they are fully staffed, stocked, and guest‑ready. Engage with guests and maintain a fun, welcoming atmosphere throughout the arcade. Monitor performance and drive revenue, supporting the team to meet daily targets. Ensure compliance with safety, cash handling, and operational procedures. Handle machine or kiosk issues, escalating to management or maintenance when required. Support training, coaching, and onboarding of new team members. Maintain high standards of presentation, including cleanliness, signage, and prize displays. Who Are HB Leisure Ltd? HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations ! In return we will offer you: Daily Bonus Scheme Flexible working hours Recommend A Friend Bonus (Subject to T&C's) Discounts to hundreds of tops retailers Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts. Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations Uniform provided 50% discount on all onsite catering Free onsite Gym On Site Parking Person Specification: A strong communicator with natural leadership skills Positive, outgoing, and confident engaging with guests of all ages Honest, reliable, and responsible with a strong work ethic Passionate about hospitality and creating joyful moments Able to thrive in a fast‑paced outdoor environment Available on weekdays, weekends, and bank holidays Able to follow instructions and uphold company standards If a desk isn’t for you, then you are for us, so why don't you join us working in a fun arcade environment and develop skills that will be recognised throughout your career!