Senior Solutions Engineer (Compute & Storage)
Cirencester, Gloucestershire | Full-time | Starting ASAP
With over years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability.
Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.
Our Values:
1. Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.
2. Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs.
3. Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive.
4. Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.
The Role:
We are recruiting a Senior Solutions Engineer (Compute & Storage) to act as a senior technical resource to deliver and support solutions and services for customers based on the Dell, HPE & Pure Storage C&S portfolio of products, and provide occasional sales support. This role will also have the ability to extend into networking with Juniper, Aruba & Cisco.
What You’ll Be Doing:
DELIVER (Primary Role)
5. Deliver projects to our customers.
6. Install, configure, commission, and test solutions.
7. Support customers worldwide to deliver programmes of work.
8. Liaise, work and lead where required, various other engineers at customer sites and on projects.
9. Take on various roles required within the Delivery function.
10. Work with and when required, lead, other teams of engineers in delivery at customer sites and on projects.
11. Mentor and coach mid-level and junior engineers.
12. Complete all project and delivery documentation, tickets, and systems updates.
13. Work with project managers, solutions architects, and other delivery leadership in the preparation and planning of delivery.
PRE-SALES (Secondary Occasional Role)
14. Liaise with customers to help define their requirements based on business pain-points and present technical solutions to alleviate them using products and services from HPE, Dell, Pure, Juniper, Aruba and other infrastructure vendors.
15. Engage in customer pre-sales activities to include presentation and whiteboard sessions as well as providing written work such as RFI responses and Statement of Works.
16. Design robust solutions for customers encompassing a wide range of compute, storage, networking and other infrastructure technologies and services.
17. Deliver onsite presentations and demonstrations of solutions in isolation and alongside representatives from our vendors.
18. Working with Solutions Architects, produce Bill of Materials for sales that can be converted into customer quotes.
19. Build and maintain a range of demonstration platforms.
TECHNICAL CERTIFICATION
20. Maintain all current and future industry and vendor certifications and ensure they remain active.
21. Complete vendor led and self-study learning to complete certifications as required by the business.
22. Identify potential training courses that will be of benefit to the individual and the business.
PROFESSIONAL & MANAGED SERVICES
23. Attend customer site to deliver solutions and services.
24. Ownership of assigned customer projects.
25. Define project scope for customer engagements.
26. Produce high quality customer documentation.
What We’re Looking For:
27. Experienced hands-on delivery technologist, particularly in leading brand networking, and other information infrastructure equipment and systems.
28. Happy to travel nationally and internationally for prolonged periods of time.
29. Understanding of vendor technologies from HPE, Dell, Pure, Juniper, Aruba and other infrastructure vendors.
30. Proven success in delivering Pre-Sales to prospect customers and designing solutions or services that meet requirements and deliver on expectations
31. Certification to HPE ASE in storage (architecture or integrator) and hybrid cloud.
32. Master ASE preferred but not mandatory.
33. Preferred “Solutions Certified” around AI, HPE VME, and Data Protection.
34. Preferred Networking certifications for Aruba, Juniper, Cisco.
35. Understanding of orchestration and management platforms such as Juniper Apstra.
36. Ability to develop and maintain relationships with peers throughout the business and with customer contacts.
37. Hands on experience with CLI and/or orchestration platforms.
38. Strong communication skills, a ‘can-do’ attitude and a self-starting ethos.
39. A desire to win, meet and exceed targets, and a personality that will inspire trusted long-term relationships with colleagues and Customers alike
40. Ability to manage multiple tasks/issues/projects concurrently and adjust as priorities change
41. Strong work ethic and ability to take initiative
42. Proven experience in working efficiently and meeting tight deadlines
43. Organised and meticulous, with a high level of attention to detail
44. Positive contributions to the organisation beyond the scope of normal responsibilities
What you’ll get:
45. Competitive salary & bonus/commission scheme
46. Private healthcare & healthcare cash plan
47. Pension contributions above minimum requirement (matched up to %)
48. days holiday + bank holidays upon starting, increasing by a day each year to a maximum of days
49. Salary sacrifice electric vehicle scheme
50. Enhanced parental leave
51. Technology scheme
52. Cycle to work scheme
53. Reward & recognition portal – including discounts/cashback at hundreds of retailers
This is an excellent opportunity to join the Solutions team at Kubus during an exciting period of growth!
Based at: Wellington House, Cotswold Business Park, Kemble, Gloucestershire, GL BQ | + () |