As a Service Engineer based in Gatwick you'll be responsible for:
Responsibilities
* Servicing the company's hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand.
* Servicing customer-owned equipment and attending onsite breakdowns to provide timely technical support.
* Inspecting returned equipment for damage, triaging customer-caused issues and liaising with the office to process damage reports.
* Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements.
Qualifications and Requirements
* Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive‑mechanic backgrounds are well suited.
* Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required.
* Full driving licence essential for attending breakdowns; a forklift licence is an advantage.
* Positive, customer‑focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone.
Benefits
* Competitive salary.
* Annual leave increasing with length of service.
* Generous pension scheme matched up to 9%.
* Potential to earn bonuses.
* Enhanced maternity/adoption leave.
* Access to a great range of online and high street discounts.
* Free access to healthcare.
* Popular YuLife app.
* Cycle to Work scheme and more.
This is a full‑time, permanent role working 40 hours per week Monday to Friday between 8.00am - 5.00pm.
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