More About The Role
At Morrisons, our people make us who we are, and we're here to support them every step of the way.
We're looking for an employee relations expert to join our friendly central ER team as part of our centralised HR Helpline Team. Based at our head office in Bradford, this role involves offering clear, confident, and caring HR support to store managers and colleagues across the UK. Responsibilities include managing absence, performance issues, disciplinary matters, and investigations, providing guidance via phone, video calls, and email.
You will need to be in the office at least 2 days per week, and support weekend cover 1 in 4 due to our retail operation running 7 days a week.
Your key responsibilities will include:
1. Being a key contact on our central people helpline
2. Providing timely, accurate advice on HR policies and processes
3. Supporting and leading remote investigations in line with company procedures
4. Working closely with store and area managers to resolve complex ER cases
5. Maintaining clear and detailed records of advice given and actions taken
6. Spotting trends and escalating risks to drive improvements across the business
About You
You will be a strong communicator who thrives in a fast-paced environment and is confident handling sensitive matters with care and clarity, often over the phone.
We’re looking for someone who:
* Has solid HR and ER experience, ideally in a multi-site or retail environment
* Is confident advising on a wide range of people issues
* Is comfortable managing cases from start to finish
* Has a good knowledge of UK employment law
* Works well as part of a team and is always looking to improve ways of working
Whether you've worked on a helpline before or are ready for a new challenge in a centralised ER role, we’d love to hear from you.
About The Company
In return for your hard work, you will receive:
* 15% discount in store from day one
* Additional 10% discount card for a friend or family member
* Career progression and development opportunities
* Generous holiday entitlement
* Market-leading pension scheme and life assurance
* Healthcare benefits including Aviva Digital GP
* MyPerks discount with over 850 retailers
* Free onsite parking
* Enhanced family, maternity, and paternity leave
* Annual bonus scheme
* Private healthcare
Our modern Head Office, located within commuting distance of Leeds, Manchester, and the Yorkshire Dales, features comfy breakout areas, a coffee shop, Morrisons Daily, and a subsidised restaurant. We host supplier showcases, charity fundraising, and celebrations throughout the year.
As our business is fast-paced and ever-changing, there are many new opportunities for you to contribute to our success. We’d love to meet you!
At Morrisons, we are committed to building a diverse team that reflects the communities we serve. We want every colleague to feel respected, supported, and able to be themselves at work. Different voices and experiences help us grow and improve, which benefits our customers too.
We welcome applicants from all walks of life to join us and bring their talents to our team. Together, we can create a workplace where everyone has the chance to thrive and make a difference.
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