ADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Cardiff store. This role will be working Monday - Friday and offers excellent, long-term opportunities to build a career within the electronic security industry. As a Inside Sales Associate, you will be responsible for increasing market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. JOB DUTIES: Grow Customer Accounts for Profit - Meet performance targets by growing revenue and increasing the margin of assigned accounts. - Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. - Increase customer base by adding new customers - Identify opportunities and convert customer purchases from competition - Manage all existing accounts through steady communication using Customer Database - Make Outbound Calls and reach a minimum number of calls every day to present leads. Build Customer Relationship - Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers. - Educate customers about new products and product lines by keeping abreast of new developments in the industry. - Maintain and update customer interactions in the tracking system Demonstrate Product Knowledge - Apply knowledge of products and/or services and sell it to customers - Explain features and advantages to customers in entire non-technical terms - Stay up to date on new offerings, technology trends through Industry News, and various other sources. Create Brand Value - Promote ADI - Leverage ADI Resources, Services, and Programs to educate customers - Provide exceptional shopping experience in-store, by phone, and online. YOU MUST HAVE: - 1 year of Sales Experience - Excellent verbal and written communication skills - Computer literacy skills - Basic Knowledge to Operate Microsoft Office - Desire to be in a Sales role and be accountable for Sales Revenue WE VALUE: - Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills - Knowledge of Customer Relationship Management Tools - Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets - Prior distribution experience - Excellent Negotiation Skills - Ability to work as part of a team and autonomously - Highly competitive Sales Skills with a desire to contribute to a winning team/organization LI-KM1 LI-ONSITE Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200 stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at http://www.resideo.com/. At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.