Supported Employment Quality Officer (Part time 18.5 hrs per week) - Connect to Work programme
Job location: Dorset Council. Part‑time (18.5 hrs per week) within the Connect to Work programme.
Job Overview
Review and assess supported employment provision against the Supported Employment Fidelity scale, make suggestions and recommendations to improve the quality of the service, coach and support managers, supervisors and delivery specialists to reach good fidelity, and support the implementation of quality improvement plans and the development of a culture of continuous improvement.
Key Responsibilities
* Conduct site visits to workplaces and other locations where supported employment participants are employed or being supported.
* Observe and assess standards against defined frameworks and plans, monitor progress and inform the review of improvement plans.
* Produce evidence‑based analysis of practice, both verbally and in writing, to record progress made by service providers and identify action areas.
* Contribute to the design and delivery of tailored training interventions aligned to legislative frameworks and best practice.
* Maintain accurate records so that information is accessible and auditable.
* Provide guidance and coaching to Employment Specialists and support problem solving.
* Provide feedback to improve processes and systems in relation to workflow management.
* Provide a quality service through regular visits, effective monitoring and on‑the‑job training and support to delivery specialists.
Qualifications & Experience
Applications are welcomed from people with lived experience. The role is open to individuals with relevant experience in supported employment or quality assurance. The role is part‑time and flexible working arrangements are available.
Job Details
* Seniority level: Entry level
* Employment type: Part‑time
* Job function: Quality Assurance
* Industries: Government Administration
#J-18808-Ljbffr