Overview
Monmouthshire County Council is seeking a reliable, enthusiastic, and technically skilled Business Support Assistant to join their Children’s Services team. This is a fantastic opportunity to contribute to a service that directly supports the wellbeing of children and families across the county.
Responsibilities
* Provide high-quality administrative support including correspondence, minute-taking, diary management, and file audits
* Maintain and update databases, including PLANT, and support system transitions
* Handle safeguarding referrals and act as first point of contact with professionalism and sensitivity
* Support finance tasks such as petty cash tracking and expenditure monitoring
* Assist with recruitment admin and staff development processes
* Collaborate with colleagues to improve service delivery and data quality
Requirements
* Strong IT skills and experience managing data and systems
* Excellent communication and customer service abilities
* Proven admin experience and ability to meet strict deadlines
* Commitment to safeguarding and confidentiality
* Must live within 40 minutes of Usk and be available to start within 2 weeks
* Initial 6-week training in-office, followed by hybrid working
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