Our Central Government client are seeking a Lead Research Operations Manager on an initial 6 month contract.
You may come from a Research Operations or user research background. Most importantly, you will have experience in proving research operations and enabling teams to deliver user-centered work at pace, with a proven track record of delivering impactful outcomes.
You will bring a strong understanding of user research practice, ensuring that any operational improvements are grounded in the needs of researchers and support effective collaboration.
You will demonstrate:
* Proven experience leading systemic change in Research Operations, shaping strategy and driving improvements that scale high-quality, user-centred research across teams
* A strong understanding of Research Operations in agile environments, including participant recruitment, tools, governance, and knowledge management
* Solid grounding in user research methods and practice, enabling you to design and embed operational approaches that work effectively for research teams
* Experience identifying and resolving operational blockers to improve delivery speed and effectiveness
* Strong delivery, prioritisation, and stakeholder management skills
* Experience working with research governance and GDPR, with the ability to balance pace with appropriate rigour
1. Experie...