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Franchise standards manager

Maidstone
Centrica - CHP
Manager
Posted: 1 April
Offer description

We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. To manage and maintain the franchise framework of documents (the 'Franchise System') that define the franchising requirements, including any external accreditations and governance of license renewals and non-compliance of license obligations.
This role will include frequent national travel.
Ownership of the remedial action process where licence conditions are not met (PILs and Breaches) maintaining accurate records, including corrective action(s) required, timeframe for remediation and monitoring remediation
Progress remedial actions where appropriate, engaging the relevant legal bodies
Management of subscriptions to professional bodies through evaluation of business case for membership
Owning the Franchise Operations Manual and ongoing maintenance as a key legal document allied to the Franchise Agreement
Owning and maintaining Technical Manuals, ensuring the content is accurate and complies with current regulations
Governance and performance management of those working on our behalf under our brands.
Developing a sense of priority, purpose and expectation of the standalone success of the two brands.
Commercial : Clear definition of the role both brands play internally to BG and externally across the sector. To develop both brands to a point where BG workload doesn't define the viability of the operations.
Prioritises decisions based on solving customer problems and improving the customer experience, in cognisance of commercial parameters
Develops and coaches their people to help them succeed
Proven experience in Legal and Contractual Law
Experience in a regulated or financial services environment
Working knowledge of audit, QA, or other compliance functions
Strong report writing and presentation skills (Word, Excel, and PowerPoint)
you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

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