We are looking for a talented person to join our Food & Beverage Team as a F&B Supervisor overseeing our Blossoms Restaurant & Bar, providing guest dining, afternoon tea, events & functions. Located in the beautiful surroundings of Rutland Hall Hotel & Spa.
The Role:
* You will be the first contact with every guest so must maintain high standards of customer service in a professional but relaxed way and take pride in keeping the Restaurant and Bar looking at it's best.
* You will provide training and development to junior members of the team in a positive and productive way.
* You will be expected to continually develop ways of increasing quality of service.
* To handle cash, including credit/debit card procedures, till operations, cashing up and depositing cash at the closure of a shift.
* To prepare and serve all beverages including coffee, soft drinks, cocktails and alcohol.
* Have a thorough knowledge and understanding of the hotel wine lists, advising guests on beverage and food accompaniments as required along with providing training to other staff on these.
Our successful F&B Supervisor will:
* demonstrate a good grounding in delivering a food & beverage service
* have outstanding customer service skills with an eye for detail
* have a proven record as a strong team supervisor in a similar environment
* possess a strong knowledge of high end food, cocktail making, wines and cheeses
* have an ability to supervise team members ensuring they deliver consistent quality of service
* be determined to create a memorable guest experience
* possess energy & enthusiasm for their work and hospitality
What we offer:
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and feel well rewarded and supported:
* 40 hours per week which will include evenings and weekends
* You will be working on varying shift patterns including mornings, evenings & weekends
* 28 days holiday per annum including bank holidays, (increasing with length of service to a maximum of 33 days
* Employee Discounts
* Complimentary car parking
* Colleague food while on duty
* 24-hour access to Employee Assistant Programme
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us and we will respond to your query as soon as possible.
Job Types: Full-time, Permanent
Pay: From £13.32 per hour
Benefits:
* Additional leave
* Company events
* Discounted or free food
* Free parking
* On-site parking
Experience:
* Restaurant & Bar: 2 years (required)
Licence/Certification:
* UK Driving Licence (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person