About the Location
Opened 2007
49 Bedrooms
120-seater Bistro & Bar
3 Private Event Spaces - seating up to 50
With stunning Regency architecture and beautifully manicured gardens, Cheltenham is made up of many unique districts. A quintessentially English spa town full of character, Cheltenham is a hip 18th-century hang-out thanks to George III. The hotel is just a short stroll from the town's fashionable shopping street, The Promenade, in the chic Montpellier district.
About The Role
Reception Supervisor, Hotel du Vin Cheltenham
We are looking for a friendly, passionate, and energetic Reception Supervisor to join the team at Hotel du Vin.
You will be the face of our hotel, get paid for doing what you love, enjoy perks and benefits, learn new skills, and build a career with Hotel du Vin.
You must have natural hospitality charm and a passion for service. Your goal is to ensure our guests have the best experience, addressing queries of all kinds.
As Reception Supervisor, you and your team are the first and last people our guests see, setting the tone for their visit and ensuring everything exceeds expectations before they leave.
If high standards come naturally to you, love making guests smile, and want to be part of a brand that values excellence, this could be your next step into a supervisory role. We support internal development and progression, including an apprenticeship scheme.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
* Discounted Friends and Family Room Rate with 50% off the best available rate.
* 35% off dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programs to support your career growth.
* High street discounts on shops, experiences, holidays, and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans – dental, optical, medical, from £5/month.
* Referral schemes paying up to £1500.
* Uniform provided that looks professional.
* Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, etc.
* Access to Wagestream for instant pay and financial management tools.
* Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
* Support for The Brain Charity, aiding neurological health.
* Employee Assistance Programme – free, confidential advice 24/7.
Our Sustainability Goals
* 100% renewable electricity, mainly from Wind Farms.
* Recycle at least 70% of hotel waste, driven by staff efforts and Sustainability Council.
* Use chemical-free cleaning systems and eco-friendly kitchen enzymes.
* Volunteer for sustainable charities for 2 days per year, paid.
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications regardless of race, sex, disability, religion, sexual orientation, or age.
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