Mechanical Contracts Manager
In this dynamic role you will be the primary point of contact for clients and oversee the success of the Social Housing accounts. You will manage relations from mobilisation through to de‑mobilisation, monitor operational and administrative performance, and work closely with field operations and department heads to maintain high standards while proactively addressing performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement.
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance.
Key Responsibilities
* Lead and manage client relationships, ensuring exceptional service delivery and satisfaction
* Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary
* Produce and present detailed reports, budgets, and analysis to senior leadership and clients
* Drive commercial efficiency, including cost control and profitability across contracts
* Champion health and safety compliance and foster a culture of safety excellence
* Develop and mentor your team, ensuring continuous professional growth and high performance
About You
You will bring proven experience in contract management and operational leadership within a customer‑focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required.
Why Join Us
This is an opportunity to make a real impact in a dynamic and growing organisation, where your expertise will shape service delivery and client satisfaction. You’ll work in a collaborative environment that values innovation, accountability, and continuous improvement.
The candidate pack can be viewed at: https://online.flippingbook.com/view/638358536/
To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG). All applications should be sent to joe.glendon@mrgglobal.com.
The closing date for applications is Sunday 4th January 2026.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Customer Service
Industries
* Facilities Services and Repair and Maintenance
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