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Revenues and benefits officer - business rates

Wolverhampton (West Midlands)
Temporary
Adecco
Benefits officer
£15.56 an hour
Posted: 4h ago
Offer description

Job Advertisement: Revenues and Benefits Officer - Business Rates
Location: Hybrid (commutable distance to Wolverhampton)
Contract Type: Temporary
Hours: Full Time (37 hours per week)
Pay: £15.56 per hour

Are you ready to take on an exciting opportunity that makes a real difference in your community? We are looking for a passionate and dedicated Revenues and Benefits Officer - Business Rates to join our dynamic team! This is a fantastic chance to engage with the community, help individuals navigate their financial responsibilities, and contribute to the efficient running of local services.

Key Responsibilities:
As a Revenues and Benefits Officer, you will play a vital role in ensuring that we:

Pay the right benefit to the right person at the right time
Collect the right amount from the right person at the right time
Effectively manage the recovery of debts owed to the CouncilYou will specialize in one or more of the following areas:

Accurately assessing and determining entitlement to housing benefits and council tax support
Evaluating liability for council tax and business rates
Implementing effective recovery methods for outstanding debts
Negotiating sustainable repayment arrangements
Attending court to liaise with customers regarding payment plansWhat We're Looking For:
To thrive in this role, you should possess:

Strong knowledge of Business Rates Assessment
Experience in Collection/Recovery
Excellent communication skills for dealing with customer inquiries face-to-face, by telephone, or in writing
A commitment to maximizing income and minimizing lossAdditional Requirements:

Adherence to the Council's Constitution and Codes of Conduct
Participation in training and staff development programs
Compliance with relevant policies, including Health and Safety and General Data Protection Regulations
A proactive approach to service improvement

Join Us in Making a Difference!
The organization is committed to providing the best possible support for our community, including a focus on Corporate Parenting. Together, we can ensure the welfare of children who are looked after is a top priority.

If you're ready to embark on this rewarding journey with us, don't hesitate! Apply today to become part of a team that values your skills and is dedicated to serving the community effectively.

Apply Now!
Join us in delivering outstanding service and support to our community. We can't wait to hear from you!

Deadline for applications: Monday 18th May 2026

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

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