Overview
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to respond to environmental hazards, understand biomarkers relevant to disease, improve patient care, bring relevant drugs to market faster, and keep food healthier and safer. SCIEX is proud to work alongside a community of Danaher Life Sciences companies to pioneer the future of science and medicine.
We are looking for an Associate Field Service Engineer located in the Oxford/Buckinghamshire/Berkshire region. The Associate Field Service Engineer is responsible for developing knowledge and skills to support installation, maintenance, and repair of SCIEX products at customer sites. This position works under close supervision and mentoring by a manager, regional specialist, and Senior Engineers within the territory. Tasks are performed independently as competencies are developed.
Primary Responsibilities
* Develop knowledge of SCIEX products by completing assigned training tasks and field experience.
* Learns and develops technical skills necessary to perform high-quality maintenance and triage repair on instruments and to perform preventative maintenance and triage repair on selected products.
* Accompanies experienced Field Service Engineers on installation and repair calls, and performs installation/repair calls independently as experience increases.
Qualifications
* Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience.
Additional Requirements & Competencies
* Excellent communication skills and ability to build strong relationships internally and externally with customers.
* Willingness to travel for multi-day customer visits and/or training.
* Ability to work independently and as part of a team.
* Driving license is essential.
* Computer literate in Windows and MS Office.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology
SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Our programs contribute to life beyond the job.
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