About Us:
At Neo People, we pride ourselves on delivering outstanding payroll and pension services to our diverse education sector client base. We're passionate about putting people first - whether that's our clients, their employees, or our own team. Integrity, innovation and collaboration are at the heart of how we work, and we're growing fast. If you're looking to join a values-driven business where your expertise can truly make a difference, Neo is the place for you.
About the Role:
We have a fantastic opportunity for a Payroll Manager to join us to lead our dedicated Payroll team in delivering a seamless, accurate and efficient service. This is a hands-on leadership role, overseeing the end-to-end payroll process and ensuring compliance with all relevant legislation and service level agreements.
You'll be responsible for ensuring operational excellence across your team, coaching and developing individuals to meet high performance standards while driving client satisfaction and retention. You'll also work closely with internal stakeholders to improve systems and processes, support change projects, and contribute to the strategic growth of the payroll function.
Key responsibilities include:
* Managing the delivery of multiple payrolls accurately and on time.
* Leading, mentoring, and supporting the Payroll team.
* Ensuring compliance with GDPR, HMRC, and pensions regulations.
* Driving continuous improvement in processes and systems.
* Acting as the main point of contact for payroll queries and escalations.
* Building strong relationships with clients and leading service reviews.
* Supporting wider business transformation and project delivery.
About You:
You're an experienced and confident payroll leader who thrives on delivering high-quality service and building strong team cultures. You'll have:
* Proven experience managing a payroll team or function.
* Strong knowledge of pensions, auto-enrolment and statutory requirements.
* Solid understanding of HRIS platforms and payroll systems.
* Excellent communication, customer service and stakeholder management skills.
* A proactive, solutions-focused mindset with a keen eye for detail.
* The ability to manage competing priorities in a fast-paced environment.
* A CIPP Level 5 qualification (or equivalent experience).
* Bonus points if you've worked in outsourced payroll or have experience in the education sector.
Our Benefits:
* We offer a positive and supportive working environment where you'll be encouraged to grow, develop and thrive.
* Competitive salary
* 25 days' annual leave plus bank holidays
* Company pension scheme
* Ongoing training and CPD opportunities
* Hybrid working model (after probation)
* A collaborative, values-led team culture
* Opportunities to contribute to business-wide change and innovation