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We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package & Company Overview
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year business strategy aiming to become a true Omni-channel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, education tools, and salary advance
* Seasonal incentive schemes
* Retail management apprenticeship programs with local providers and access to internal learning networks
* Discounted gym memberships and mobile phone contracts
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial wellbeing
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