The Role:
The Front of House Supervisor greets the public and may be required to assist in the Box Office if adequate staffing is not available.
The Front of House Supervisor also acts as liaison between the Duty Arts & Events Technician, the Box Office and the Performer/s, advising on the status of unclaimed tickets and the queue at the Box Office as well as conveying the Front-of-House authorisation to the Duty Arts & Events Technician to begin the performance.
The Front of House Supervisor is also required to undertake all pre-event safety checks, completing the pre-event Safety Check Form.
Essential Criteria:
1. A minimum of 5 GCSEs at grades A-C including English and Mathematics
2. NVQ Level 2 or equivalent
3. A minimum of 2 years' experience in a customer facing environment within the entertainments industry within the past 5 years' *
*where applicants do not hold the essential qualifications they must demonstrate a minimum of 4 years' experience in a customer facing environment within the entertainments industry within the past 5 years'
Desirable Criteria:
4. Experience of working within a Front of House stewarding position with responsibilities of audience monitoring and crowd control
**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.**
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