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Regional order co-ordinator

Horsham
Permanent
ACS Business Performance Ltd
Posted: 20h ago
Offer description

Order Coordinator Full-time | Monday - Friday, 08:30 - 17:30 (1 hour unpaid lunch) About the Role This is an exciting opportunity to join a growing manufacturing business at a pivotal stage in its development. As an Order Coordinator, you will play a central role in ensuring the smooth flow of orders from commercial agreement through to production. Acting as the technical quality gate, you'll ensure all orders are accurate, complete, and ready for manufacture-helping to drive operational efficiency, reduce errors, and deliver an excellent customer experience. What You'll Be Doing Reviewing and technically validating orders handed over from the commercial team Ensuring all required information is complete, accurate, and compliant before release to production Acting as the main point of contact for customers post-order, providing clear and timely communication Raising and managing Requests for Information (RFIs) to resolve missing or unclear details Liaising with internal stakeholders (e.g. sales and project teams) to clarify order requirements Making non-commercial updates to orders (e.g. correcting details, confirming specifications, adjusting delivery dates within agreed processes) Escalating any changes that may impact pricing, scope, or commercial terms Confirming delivery dates in line with production lead times and prior commitments Maintaining accurate and up-to-date records within the CRM system Supporting c...

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