Overview
Vertu Ford Orpington
Here at Vertu Ford Orpington, we have a fantastic opportunity for a Service Advisor to join our well-established business. If you wish to become part of one of the largest Motor Retailers in the UK, please take a look at what we can offer you. We are offering a basic salary between £33,000-£35,000 plus company benefits.
Responsibilities
* Act as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
* Set customer expectations and keep in touch with them throughout the service or repair of their vehicle.
* Upsell additional products and follow up with the customer to ensure they are happy with the work carried out.
Qualifications
* Previous experience within the role is essential.
* You must also hold a full UK driving licence.
* Customer focus, relationship maintenance and communication skills are essential, as is the ability to work in a fast-paced environment while meeting targets and deadlines.
Benefits
* 25 days holiday rising with length of service – plus bank holidays
* Access to our online rewards platform giving you cash back and discounts for multiple retailers
* Preferential Service Rates
* Colleague Purchase Scheme
* Share Incentive Scheme
* Pension
* Enhanced Maternity & Paternity
Apply today to be considered for this vacancy. If your application is successful, we will need to complete employment checks prior to starting with us. These can include verifying your recent employment, address, credit history and criminal record check.
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