Job Description
Company Overview:
Care Safety Innovations are an innovative, dynamic and collaborative software development company, dedicated to creating and advancing cutting-edge technologies for the Social care industry across the UK. Our goal is to revolutionise care delivery through technology, ensuring seamless, efficient, and compassionate support.
As we expand our operations, we are seeking a highly motivated, proactive, customer-focused individual with a passion for Care, Safety, Innovation, and delivering exceptional service. You’ll thrive in a fast-paced environment, working collaboratively to help CSI’s customers succeed while growing the business.
Role Overview:
Business Development Manager - Care Safety Innovations plays a vital role in ensuring exceptional customer experiences while driving sales growth. This role combines elements of customer success management and sales support, focusing on building lasting relationships, understanding customer needs, and delivering tailored safety solutions.
As the first point of contact for many clients, you will assist customers throughout their journey from initial inquiries to post-purchase support ensuring their satisfaction and encouraging long-term loyalty. You will also collaborate with the other sales and customer success teams to meet and exceed targets, contrib...