Overview
As a Supervisor, you'll play a key role in shaping the guest experience and supporting the team:
* Deliver service excellence: Ensure every guest feels welcomed, cared for, and delighted.
* Lead the floor: Supervise team members and provide hands-on support throughout service.
* Keep things running: Assist with daily operations, including opening/closing, cash handling, and guest queries.
* Grow the team: Support training and development to build confidence and capability.
* Maintain standards: Ensure cleanliness, hygiene, and presentation are always top-notch.
* Communicate clearly: Liaise with management and departments to keep service smooth and efficient.
Are you ready to step into a leadership role where every shift is an opportunity to create memorable moments? Coppa Club is looking for a motivated and guest-focused Supervisor to help guide our team and deliver exceptional dining experiences in a vibrant, people-first environment. We’re looking for a natural leader who thrives in a fast-paced, guest-focused setting:
Qualifications / Skills
* Customer focus: You're passionate about creating warm, memorable experiences.
* Team spirit: You collaborate across all levels and lead by example.
* Adaptability: You stay calm and focused when things get busy.
* Leadership: You motivate others and help the team reach its full potential.
* Problem-solving: You think on your feet and make sound decisions under pressure.
Benefits
* Stream Access - Track, manage, and access your earnings instantly.
* 50% Off Food & Soft Drinks - Across all our brands.
* Free meals when on shift - a selected menu for you to choose from when on your break
* Long Service Rewards - such as extra holidays and access to private healthcare.
* Hotel Discounts - Reduced rates at our award-winning properties.
* Event Space Savings - 50% off private hire bookings.
* Wellbeing Support - Mental health, legal guidance, and financial advice.
* Retail Discounts - Enjoy savings from top brands.
* Apprenticeship Programmes - Tailored to your career goals.
* Enrichment Days & Team Events - Because fun matters too.
* Referral Bonus - Earn up to 2,000 for successful referrals.
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