Role: Receptionist
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Stoke-on-Trent
About Us
We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
* Greeting patients and visitors with warmth and professionalism
* Managing appointment bookings via telephone, online, and in person
* Handling patient queries and directing them to the appropriate services
* Maintaining accurate records and updating patient information systems
* Supporting clinicians and administrative staff with day-to-day tasks
* Ensuring confidentiality and compliance with NHS policies
About You
* Excellent communication and interpersonal skills
* Strong organisational abilities and attention to detail
* Confident in using IT systems (training provided for NHS software)
* Ability to remain calm under pressure in a busy environment
* Previous experience in a healthcare or customer service role is desirable but not essential
Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday
Email us on team.admin@medicopartners.com for assistance with this job.