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Senior fraud risk manager new london, england, united kingdom (london)

Surbiton
Ramp
Fraud risk manager
Posted: 2 July
Offer description

Join the Web3 revolution at Ramp Network! A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3.
Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream.
From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you’re looking to accelerate your career, grow at pace, and have a meaningful impact, you’ll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation.
What you will be doing We're looking for an experienced Head of Fraud and Risk Management to lead Ramp’s fraud prevention and enterprise risk strategy. You’ll be responsible for designing, implementing, and scaling our global fraud and risk frameworks—ensuring Ramp is positioned to operate safely, securely, and efficiently in a fast-paced and highly regulated environment.
You’ll join Ramp’s first line of defence, reporting into our Risk leadership team. The role will require both strategic thinking and hands-on execution as we continue to grow our B2B and B2C operations around the world.
If you’re a fraud and risk leader who’s ready to build from the ground up, work across teams, and influence the future of crypto compliance, this is the role for you!
What you’ll be doing Designing, implementing and continuously optimising Ramp’s global fraud management strategy and governance

Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.

Defining and delivering a best-in-class fraud prevention programme, controls, and detection capabilities

Setting fraud risk appetite thresholds at global and entity level, across both B2B and B2C customer segments

Building and monitoring key fraud KPIs, benchmarking against internal appetite, industry standards, and regulatory thresholds

Acting as Ramp’s external representative for fraud matters—with partners, processors, regulators and financial institutions

Collaborating closely with Financial Crime Operations, setting fraud-related procedures and escalation protocols

Partnering with product, engineering, and data teams to implement fraud tooling, controls, and process automation

Proactively monitoring industry and ecosystem trends to drive continuous improvement

Leading enterprise-wide risk management frameworks across all teams, embedding risk ownership into daily decision-making

Supporting business units in aligning risk strategies, tolerance levels, and controls

Owning the business continuity and resilience strategy for operational risk management

What you will bring 5+ years of experience in fraud investigations and fraud detection and risk management and with at least 5 years in fintech and team leadership roles

Knowledge of card scheme thresholds, particularly with high-risk MCC in the US

Experience working with SQL, analytics tools, and operational databases

Track record of success in both large financial institutions and fast-paced start-up or scale-up environments

Experience building or rebuilding fraud and risk processes from scratch

Comfortable working strategically while also rolling up your sleeves to execute

Excellent communicator, with proven ability to influence stakeholders across compliance, risk, operations, product, and engineering

Experience representing companies with external stakeholders—e.g. banks, regulators, and board-level leadership
Good understanding of fraud and non-fraud chargebacks and howhow 3DS liability shift works
Knowledge of APP fraud and UK regulations and risk associated with Apple and Gpay

Able to make sound decisions quickly in high-pressure, high-stakes environments

Thrives in ambiguity, with a positive, proactive and collaborative mindset

Master’s degree or higher in a relevant field preferred

???? What’s in it for you?
Zero-fee crypto purchases via on-ramp and off-ramp!
90,000- 115,000 GBP on an employment contract.
Private healthcare for you and your dependents
Cycle to work scheme
Great working environment
Hybrid working in a modern and comfy office which has everything you'll need to excel and collaborate with your team
Self-development and conference budget
The best laptops and kit to work on
Internal Tech meetups on-site & online
Lunch on us once a week for you to connect with your fellow Rampers
Healthy snacks and beverages in the office daily
Team socials funded by us
We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self.
Our culture has been founder-driven from the start, it is defined by our shared values and behaviours, which are distinctly Ramp Network and represent the organisation that we have built. This is our recipe for success that we all believe in…this is how we will win!
Check out this short video to learn more about Life working at Ramp Network
Diversity and Inclusivity Statement
At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success.
One of our core values, Radically Inclusive, is enacted daily. We create a space of belonging and support, fostering a tightly-knit team that embraces diversity in all its forms. Being different isn’t just welcomed; it unites us and gives us our edge. We give space for all peculiarities, nerdiness, and quirkiness!
We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.
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Are you able work flexible hybrid from our Old Street London Office? * Select...
Please provide your salary expectations in GBP per year *
Please briefly outline any experience you have working in crypto, gambling, neobanks, challenger banks, remittance services, or similar industries. If none, feel free to write N/A. *
Please list all entities you have worked with in a fraud-related capacity. *
By checking this box, I agree to allow Ramp Network to store and process my data for the purpose of considering my eligibility regarding my current application for employment. *
By checking this box, I agree to allow Ramp Network to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.

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